Junior Receptionist

Date Posted: 05/13/2022

Country: Australia

State/Territory: NSW

City/Suburb: Sydney - Ryde & Macquarie Park

Work Type: Part time

Jobs Descriptions

To be the professional face of the client organisation and deliver a seamless outstanding reception experience to the client.  To provide administration support to the Facilities Team.

Reception Service

  • Reception; providing the face of client, facilitating a consistent, warm, and welcoming environment
  • 25hrs per week
  • Monday to Friday; 8:30am to 2:00pm
  • Greeting staff & visitors, assisting visitors to sign in/out, announcing visitors as required
  • Answering and directing incoming calls, recording phone messages, ensuring they are relayed to correct staff member
  • Maintain and update phone directory as required.
  • Process daily mail: receiving, distributing, sending
  • Assisting with couriers, receiving/dispatching
  • Issue access cards, including entering into the system and handling any relevant paperwork.
  • Assist guests in arranging taxis as required
  • Ensuring adequate stock of office supplies such as stationery & postal products
  • Distribution of Welcome Hampers for new starters, as advised by the Facilities Coordinator (FC)
  • Ordering business cards & name badges, as advised by the FC
  • General administration, such as updating the reception manual & office signage

Event Support

  • Assist with booking meeting rooms for client meetings and events as required
  • Ensure rooms are stocked with appropriate supplies, as required (whiteboard markers, pens, pencils, pens, notepads, etc)
  • Ensure all rooms are neat and tidy, in good working order at all times and that clean-up of the rooms occurs quickly once the meeting has concluded.
  • Provided tea/coffee making services for client meetings including coffee runs as required
  • Ensure any catering requirements are met and arranged for meetings & events (limited, as advised by the FC). Be proactive in the arrangement of catering with the meeting organiser
  • Complete any room set up & pack down with support of the FC as needed.
  • Ensure the Audio-Visual services are in place and the necessary preparations have been made and are in working order and assist as required to ensure a smooth-running meeting.

Housekeeping

  • Distribution of milk, fruit and pantry upon delivery
  • Empty dishwashers and tidy of kitchen areas throughout the day
  • Ensuring that outdoor terrace area is kept neat and tidy
  • Cleaning and refilling coffee machines
  • Maintain professional, neat & tidy appearance of the reception area, kitchen & meeting rooms

Sound like you? Why don’t you apply? To apply you need to be: – 

A motivated self-starter with a proven track record of successfully delivering best practice and quality to their client.  

  • Prior experience in reception required
  • Intermediate knowledge of Microsoft Office Suite
  • Must present a professional and friendly corporate image to clients
  • Ability to interact well within a team
  • Ability to learn new systems quickly
  • Ability to confidently interact with all levels of the organisation from CEO to cleaning contractors
  • Self-motivated
  • Minimum twelve (12) months experience in a corporate environment
Critical Competencies for Success
  • Client Focus & Relationship Management
    • Demonstrates proactive & professional approach to customer service and stakeholder engagement
    • Ability to interact with a wide range of client staff, including senior levels
    • Ability to manage conflict and balance between client and firm requirements
    • Has a customer service oriented attitude
    • Ability to be flexible and accommodating in approach and work with changing situations on a regular basis.
  • Organizational Skills
    • Excellent planning & organizational skills to prioritize work and meet tight deadlines
    • Proven ability to manage multiple and complex operational matters on a daily basis

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Job Snapshot

Date Posted:
05/13/2022

Country:
Australia

State/Territory:
NSW

City/Suburb:
Sydney - Ryde & Macquarie Park

Work Type:
Part time Sydney - Ryde & Macquarie Park