- Opening available in Brisbane.
- Opportunity to work with a leading organisation, part-time.
About The Role
Drake Business Logistics is a leading provider of managed services in Australia, enabling our clients to focus on what they do best.
We are seeking a proactive and service-focused Workplace Concierge to support the day-to-day workplace experience for employees, visitors, and stakeholders.
This role is responsible for maintaining a welcoming, professional, safe, and well-presented office environment. You will oversee workplace hospitality, kitchen and pantry services, meeting room readiness, deliveries, office supplies, and general workplace support.
The ideal candidate will have a strong customer service mindset, excellent attention to detail, and the ability to take ownership of day-to-day workplace operations while building positive relationships with employees, vendors, and building management
Responsibilities
In this role, you will be responsible for:
Workplace & Concierge Services
- Providing a warm, professional welcome to employees and visitors and assist with workplace enquiries;
- Maintaining the overall presentation, cleanliness, functionality, and readiness of the workplace, meeting rooms, desks, and collaboration areas;
- Conducting regular workplace walk-throughs and identify maintenance, safety, presentation, and operational issues;
- Coordinating meeting room setups, catering, refreshments, and workplace events;
- Managing incoming couriers, mail distribution, and outgoing shipments;
- Managing stationery and workplace consumables, including stock monitoring, replenishment, and ordering;
- Supporting employee onboarding by ensuring desks, equipment, and workplace resources are ready;
- Assisting with vendor coordination, purchase orders, building management, cleaners, and maintenance contractors; and,
- Supporting workplace projects, employee engagement initiatives, and ad hoc administration.
Kitchen & Pantry Management
- Maintaining clean, tidy, hygienic, and well-stocked kitchens, breakout areas, and storage spaces;
- Managing dishwasher operations, cleaning of kitchen surfaces and appliances, and prompt removal of spills and food waste;
- Monitoring refrigerators and remove expired items as required;
- Organising crockery, cutlery, glassware, and kitchen equipment;
- Managing rubbish and recycling;
- Conducting regular and monthly deep cleans of refrigerators, cupboards, drawers, and storage areas;
- Receiving and unpacking workplace deliveries;
- Monitoring and maintain pantry supplies, including snacks, beverages, tea, coffee, and consumables; and,
- Placing orders for kitchen and pantry supplies as required.
Safety & Security
- Helping maintain a safe, secure, and professional workplace environment;
- Monitoring office access and ensure entry is restricted to authorised employees and visitors;
- Acting as a designated First Aid Officer and Fire Warden, with training provided where required;
- Identifying and report workplace hazards and support compliance initiatives; and,
- Assisting with emergency preparedness activities and workplace drills.
General Responsibilities
- Taking ownership of the day-to-day workplace experience and consistently maintain high presentation standards;
- Identifying opportunities to improve employee experience and workplace efficiency;
- Building positive and professional relationships with employees, visitors, vendors, contractors, and building management; and,
- Providing flexible support across workplace, hospitality, administration, and other ad hoc operational requirements.
Why Join Our Team?
We value our team members and are committed to fostering your career aspirations. We offer:
- Recognition That Matters
Your contributions are acknowledged through performance reviews, milestone rewards, and employee recognition initiatives.
- Support for Your Well-Being
We promote balance through flexible leave options and wellness-focused initiatives that support your day-to-day needs.
- Opportunities to Grow
Whether through internal mobility or learning support, we provide opportunities to build your career over the long term.
- A Workplace You’ll Enjoy
From team activities to company-wide celebrations, we foster a culture that values connection, inclusion, and collaboration.
Required Skills, Qualifications & Attributes
To be successful in this role, you’ll need:
- Strong customer service and communication skills, with a friendly and professional approach;
- Excellent attention to detail and a strong commitment to maintaining high workplace standards.
- A proactive, hands-on approach with the ability to take ownership and identify what needs to be done without always being asked;
- Strong organisational and time-management skills, with the ability to manage multiple priorities throughout the day;
- The ability to build positive relationships with employees, visitors, vendors, contractors, and building management;
- Confidence working independently while also collaborating effectively with the broader Workplace Team;
- A flexible and adaptable attitude, with a willingness to support a range of workplace, hospitality, and administrative tasks;
- Good problem-solving skills and the confidence to escalate issues appropriately when required;
- A professional presentation and a genuine interest in creating a welcoming, safe, and positive workplace experience; and,
- Previous experience in workplace concierge, hospitality, facilities, reception, office administration, or a similar customer-facing environment is desirable.
Even if you don’t meet every requirement, we welcome you to apply to discuss whether this role, or another opportunity, is the right fit for you.
We’ll also be in touch for future opportunities that match your skills or experience if you’re not successful on this occasion.
About Drake Business Logistics
Drake Business Logistics empowers businesses in Australia to focus on what they do best. We manage, transform, and digitise time-consuming processes to improve efficiency, lower costs, and enhance quality.
Working alongside our global partners across seven countries, we empower our clients to focus on their core business.
